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FAQs for Sendouts Customers

November 28th, 2012 by

What exactly is happening?
Bullhorn is acquiring Sendouts and MaxHire Solutions. Together, the three companies form the clear staffing software leader with over 50,000 active ATS/CRM users and the deepest, most experienced team. The combined companies will operate under the Bullhorn brand. Sendouts customers can continue to utilize the Sendouts software product or can migrate to Bullhorn.

What will happen to the Sendouts software product?

  • The Sendouts product will continue to be supported. Customers will not be required to migrate to Bullhorn.
  • The current Sendouts product will no longer be sold to new customers.
  • The Sendouts development team will be available to fix bugs and maintain the system but will not develop new features for it.
  • New capabilities requested by Sendouts customers will be part of Bullhorn’s cross-platform, multi-lingual product update scheduled to arrive next year.

How does the acquisition benefit Sendouts customers?
Sendouts customers will benefit from the combined organization’s extensive resources, speeding the arrival of an HTML 5-based, cross-platform, mobile-friendly solution, as well as greater investment in service at all levels.

What’s going to happen to the great support I’ve enjoyed from Sendouts?
Nothing, the Sendouts team will continue to support users from the St. Louis office, providing the same great service customers currently receive. We’re also adding staff and improving our support systems.

Can current Sendouts customers grow their existing user base and enhance their service?
Yes, customers can add users and lines of business as their business grows. They can also have new reports and some other customizations done. Customers can contact support to inquire about any specific customizations they have in mind.

When will the new product Sendouts and Bullhorn are building together be ready?
The combined resources of Sendouts and Bullhorn will help us create a new product much faster. In fact, we’ve already started. We expect to deliver it next year. We will provide regular updates on our progress.

Will I have to move to Bullhorn?
You can move to Bullhorn now or in the future, but you do not have to. The Sendouts product will continue to be supported and there are no plans to shut down it down.

Will any of my points of contact change and whom do I contact with questions?
All of your current points of contact at Sendouts will remain the same. Please see our contact page for details or log in to the customer support center for technical support. Brian Hopcraft, Sendouts CEO, and Art Papas, Bullhorn CEO, are hosting a webinar on December 5th at noon EST for Sendouts customers to discuss the future of the combined companies. There will be an extended question and answer period at the end. Customers can sign up for the webinar via a link on our web site.

The Future of Recruiting: Sendouts Acquired by Bullhorn

November 28th, 2012 by

I’m pleased to announce that Sendouts has been acquired by Bullhorn, the global leader in recruiting software. This is an extremely exciting day for our customers and our team. Bullhorn and Sendouts have a shared vision for the future of staffing software and a passion for designing software that is easy to learn and intuitive to use. We’ll be able to bring this vision to reality much more quickly by combining our talent and resources.

From a cultural standpoint, joining Bullhorn makes perfect sense. The talent at Sendouts and Bullhorn is top-notch – our combined expertise in recruiting software is simply unparalleled. We both work on nurturing a strong, supportive environment that makes our employees eager to come to work every day, and all of us put our customers first.

Our purpose at Sendouts was to help recruiters facilitate career growth for job seekers. It’s rare that a company has such a direct impact on the economy or people’s livelihoods. Bullhorn shares this sense of pride and responsibility in connecting people with opportunity. It will be very exciting to see how these efforts will be magnified through the combination of both companies.

Our location is also part of who we are, and fortunately Bullhorn believes in the promise and potential of the St. Louis area as much as we do. In fact, I’ll be remaining in St. Louis as Bullhorn’s general manager for central and western North America. Bullhorn will continue to invest in building out its St. Louis operations and establishing a strong presence here. St. Louis offers a largely-untapped trove of smart talent and is quickly growing into a hub for technology companies.

On behalf of the entire Sendouts team, I want to thank our customers for their loyalty and faith in us and promise that as a part of Bullhorn we’ll continue pioneering innovation and shaping the future of online recruiting.

For Veterans, Un(der)employment is Frightening

October 31st, 2012 by

Members of the military are asked to put their lives on the line. But what can feel just as scary is facing civilian life without the skills needed to enter the next phase of their career.

Unemployment Among Veterans

Currently, 6.7% of our veterans are unemployed, with scores more facing underemployed. This is disappointing, not only because veterans have sacrificed for our country and freedom, but also because they harbor the skills, aptitude, and resilience needed to get the economy back on it’s feet. While the Department of Veteran Affairs reported a modest decrease in unemployment in September, there is still much work to be done.

Every November, Sendouts donates and assembles Thanksgiving dinners to deliver to families of service members and wounded warriors through Operation Homefront. It’s one small way we can give back to military members in need.

Lasting Support of Our Veterans

This November, WilsonHGC, a Sendouts client, is launching Operation Transition. This effort is aimed at helping veterans transition into civilian life through resume writing services, skill mapping, and interview tips. Sendouts is honored to support this effort that has the potential to help veterans not just in November, but for the rest of their post-military career.

How You Can Help

As a recruiting professional, your network is undoubtedly influential. So spread the word about Operation Transition, and encourage the veterans you know to seek out the resources they need to re-enter civilian life with the career tools they require to secure solid employment.

We are humbled by the dedication to service our military exhibits every day, and are excited to help our veterans through Operation Transition, in addition to our support of Operation Homefront this November.

In Recruiting, Conversations Count. So Track them with Recruiting Software.

September 20th, 2012 by

Recruiters know that the depth of their network adds to their overall net worth at the end of the day. With each conversation, recruiters set the groundwork for a placement down the road. But with 500+ connections on LinkedIn, hundreds of Twitter followers, and thousands of emails in your inbox, managing relationships can be difficult without the right recruiting software.

In our latest release, Sendouts focuses on making it easier to track conversations in the places you hang out most – in your inbox and online.

We’re excited to offer recruiters a way to bring together correspondence via email and social networks into one place. So when you click on a candidate record in Sendouts, you have a 360° view – a rock solid history of your relationship from InMail to your email inbox.

Recruiting Software that Makes Your Conversations Count for More

In a business where conversations count, our recruiting software provides tools to manage candidate and client relationships, including:

Automatic Email Tracking: Recruiters can automatically track every email sent from, and received in Microsoft Outlook. In fact, Sendouts is the only ATS that automatically tracks sent emails.

LinkedIn Message Importing: Recruiters communicate with candidates and clients everywhere online – not just their inbox. Our integration with Internet Explorer gives recruiters a tool for tracking messages on LinkedIn, or any of their favorite social networking sites.

Seamless Workflow: There’s nothing worse than switching to and from applications when you’re trying to complete a task. That’s why Sendouts lets recruiters open and edit records on the fly from Outlook and IE. Less workflow interruptions help recruiters stay focused and on-task.

Learn more about our Latest Features →

Wading into the Waters of Sendouts

July 19th, 2012 by

Ding…and the elevator doors slide open

The first day of any job is often laced with anxiety and stress, but the moment I stepped off the elevator and walked into the newly completed office, the nervousness dissipated. I was greeted by an impressive, artsy Sendouts logo on the wall (I didn’t realize at the time that it was incomplete and I would get to help work on it later that afternoon). I quickly found my desk, recognizable by the welcome bag—such a nice gesture! Once I settled in, Jessica took me through some of the social networks I will be making use of in the next couple months and then she led me around the office, introducing me to the employees in the various departments. Names were exchanged (some already forgotten…I’ll get them all with time!), I marveled at the break room and its ping pong table, and I returned to my desk somewhat overwhelmed, but exhilarated. I spent the morning immersed in marketing, learning about recruiters and reading the Metrics Blue Book. I love to learn so this has been a fascinating day so far.

For lunch, Jessica, Katelin, and I walked over to Stratton’s Café. The food was great and the fact that the café was full of businessmen and women on their lunch breaks, more importantly that I was one of them, made me giddy. Time flies so quickly sometimes that I forget I’m supposed to be an adult!

I’m truly thrilled to be here at Sendouts. From what I’ve seen, this is a company with a vision. It is organized and driven, but also has a fun, casual atmosphere that is essential for someone (like the writing intern) to feel comfortable and free to be creative. The conference rooms in the new office are as of yet unnamed and Jonathan Herrick, VP of Sales and Marketing, encouraged the marketing team, including me, the new intern on my first day, to brainstorm on possible names. I always thought interns were forced to do menial tasks, like coffee runs, but here at Sendouts, I’ve been treated with respect and kindness. I am still adjusting, but I think this will be a great experience and I can’t wait to start on my first recruiting blog!

More about me

My status as a full-time student is quickly coming to an end. I will graduate from SLU next May and then I hope to begin a career in publishing or editing (yes, I am one of those people who will mentally correct grammatical errors—it’s then not than!). Until I’m through with school, I plan on making the most of my time. As an English major, I naturally love to read and I write creatively when I feel inspired (or actually have the time). Music is also a passion of mine. If I am unable to play the piano for more than a few weeks, I miss it desperately. I don’t recommend riding in a car with me because I sing, usually with inspired, but completely inaccurate lyrics. My family is my life and I visit my hometown every few weekends, mostly to play epic games of peek-a-boo with my 14-month-old nephew, but also so I can enjoy cooking a meal without struggling through five days of leftovers.

I have been looking forward to this internship all summer and now that it has begun, I have to say I love it. Thanks to everyone who took a few minutes out of their busy work day to say hello and welcome me!

The Intern’s Perspective

May 24th, 2012 by

First Impressions

It’s only my third day at Sendouts, but I already feel like a part of the team. On my first day, I was greeted with a bag of Sendouts goodies and a design book on my very own desk. Jessica and Travis took me on a tour of the offices, where I was able to meet most of the team. Everyone was extremely friendly and seemed genuinely excited to be here, which is encouraging to see as a new intern. After the tour and a bit of settling in, we went out to Katie’s Pizzeria and ate outside in the gorgeous summer weather (which will hopefully last throughout the season!).

Although a part of my first day was dedicated to technical procedures like setting up my email and receiving a parking pass, I also got to dive right in to some of the research and design for one of my projects. I will be redesigning the cover and presentation of the white papers for Sendouts, to give them some energy and visual appeal. Other potential projects may include infographics and wall art for the new office. I have yet to design for either, but I’m always interested in learning new techniques and mediums. Fortunately, everyone here is very open to creativity. I plan on reflecting this attitude in any way I can.

To help me understand how I can contribute to Sendouts through design, I’m learning more about what the company is all about. What I’ve noticed so far is the importance they place on customer service, thinking about growth and innovation, adapting to the job market, and having an edge over the competition. I look forward to implementing these concepts in my work as well.

About Me

After the chaotic pace of this past semester, I am thoroughly enjoying the extra time I have during the summer break. Lately, I’ve spent most of this time moving into my new apartment, catching up on Game of Thrones, and helping a good friend plan her wedding. Over the next few months, I look forward to tackling some (rather lofty) personal goals, which include creating an entire identity system for myself, reading more, and polishing my rusty French. Most likely, you will find me indulging in my various music/movie/television addictions.

This fall, I will start my final year at Webster University, where I major in graphic design and minor in web design and web development. The art program at Webster has also opened me up to photography, silkscreening, and sculpture, all of which I would love to pursue this year.

I am very excited about my internship at Sendouts and look forward to working with everyone. Thanks for the enthusiastic welcome!

The Year of Mobile Recruiting: A Look Back at the Sendouts Blog in 2011

January 4th, 2012 by

One of the biggest highlights at Sendouts for 2011 was the release of the revamped Sendouts mobile.  The mobile recruiting landscape had changed quite a bit from the initial launch of Sendouts mobile in 2004.  Advances in technology, not to mention the proliferation of touch-screen devices meant that it was definitely time to reinvent our mobile app.  Mobile will continue to be a big topic in the recruiting industry in 2012 as recruiters make their websites mobile accessible, connect with contacts via text messaging, and find innovative ways to use QR codes.

Here are a few more highlights of 2011:

→We had fun with Taylor, our summer intern, and learned what the job search looks like from a gen-y perspective.

→“The Economy” has been a big catch phrase the past few years, and 2011 was no different.  While job growth inched forward, the recruiting space still remained crowded as recruiters joined, or re-entered the market.  Staying competitive was key for TPRs.

→As a recruiting software, it’s sometimes hard to think of Sendouts as anything more that that screen that’s always open, or that little green dude on your desktop.  But we made a real impact last year.  By August of 2011, over 45,000 people had been placed in a job via Sendouts.  That’s enough people to fill Busch Stadium, and a lot of opportunities created.

→We hit a hot button with our post about the love/hate relationship between third party recruiters and their counterparts in HR.  “Recruiters vs. HR:  Breaking Down the Barriers” was tied for most commented-on post on the Sendouts blog this year.

→As for the other post tied for first in comments?  It was a look at Charlie Sheen as a disgruntled employee.

 

image from here.

Farewell from a Summer Intern at Sendouts

August 12th, 2011 by

Hey Everybody,

Wow my last day as an intern already. Only two and a half months ago I was touring the office with Brian and trying to learn everyone’s name.

My parents have told me that every job is valuable whether you love it or hate it because each new experience teaches you something about yourself. At age 18 my summer as a cherry picker taught me the hardships of manual labor and the value of higher education. At age 19 and 20 my summers as a bank teller taught me to avoid contact with the general public and the benefits of having good people skills.

Looking back over my summer at Sendouts, so many lessons stand out that I have decided to create a countdown of the top five:

5) Suits and ties are forbidden from tech companies

4) Proximity to tasty lunch spots is essential

3) A well stocked snack cabinet doesn’t last long

2) The mute button is a support team’s best friend

1) Office happy hours last longer than an hour

All jokes aside, I am most grateful that my internship at Sendouts has provided me with an appreciation for good company culture.

Everyone wants to work in a positive environment, which is why this might have seemed like a no-brainer to someone who has spent time in the business world. However, at the beginning of this summer I didn’t know the meaning of work culture.  I may have heard of company culture in passing, but the only way I understood a career was in terms of the position, hours, prestige, and salary.

I began to comprehend the significance of a good company culture from the very first day at Sendouts.  As an intern I expected to a degree that I would fetch someone’s coffee or pick up their dry cleaning, but throughout the internship I have felt less like a summer intern and more like a contributing member of the company.

People at Sendouts gave off a positive vibe from the moment I was introduced. Coworkers said hi even though I wore headphones incessantly, they regularly extended invitations to eat lunch together, and graciously added an element of humor to my title as “the intern.”  I can say with confidence that I have enjoyed working at Sendouts as a direct result of the generosity and friendliness I experienced here on a daily basis.

Thank you for teaching me the importance of good company culture and making an honest effort to get to know me this summer. I look forward to see you all again on Friday afternoons this Fall.

Your Seasonal Intern,

Taylor

VMS Sync, Business Rules Engine and More – Oh My!

July 27th, 2011 by

Today we’re releasing some big things for companies with big goals. Our latest version (8.7) is geared towards companies that want to solve the problems of working with VMS boards and defining their firm’s individual process. Of course I’m talking about our new VMS Sync and Business Rules Engine, both of which help solve these problems and make it easier than ever to focus on recruiting and leave the mundane, boring stuff to your ATS.

Lets take a look at these two in a bit more depth:

VMS Sync

We’ve been listening and have built a great new tool for pulling down job orders from your VMS of choice. Our brand new VMS Sync automatically adds the latest job orders directly to Sendouts and let’s you and your crew start working right away, eliminating copy/paste and more importantly reducing the time it takes to get VMS jobs into your system. We’re really excited about this and we think our users will be too.

Business Rules Engine

Ok, we know it sounds boring, but the Business Rules Engine is completely unique in in the recruiting software space. Essentially it helps recruiting firms build rules that are as complex or simple as they need. Larger firms in particular will find this tool extremely valuable. It’s infinitely complex or infinitely simple as can be imagined. For more examples of just some of the capabilities of our business rules engine, travel on over to this link.

Along with the VMS Sync and Business Rules Engine we’re releasing the WebConnect API and Custom Reporting Tool beta to help firms with larger needs build their own job search and posting applications and custom reports right in Sendouts. You can take a look at all the new tools by clicking here.

School’s Out for the Summer – Adventures in Interning

June 8th, 2011 by

Day 1 Interning at Sendouts

The day began with a grand tour of the office from Brian Hopcraft. I made sure to make special note of the snack areas, stocked with a healthy selection of potato chips, pop tarts, and fun sized candy bars. I then met with Eric Kruger who presented me with the Sendouts fundamentals. We covered everything from the how recruiters receive commissions to configuring those pesky columns. After a little confusion on how to spell my last name, Epskamp, I was granted a user ID and enrolled into Sendouts University. Midway through my first video I was interrupted by a delivery of SWAG from Travis. The best item?  A clear plastic light up yoyo.

I only was able to watch the first four video lectures, before Eric reappeared to extend a lunch invitation to the Ginger Bistro. At the restaurant, I took the recommendation of the Eric (the Ginger guru) and ordered the Beef Bugoki lunch special, which was indeed delicious.

After lunch I continued my education at Sendouts U and finished the lecture series. I realized after attempting to navigate the software that I had been doing more watching than learning. So I started back again at the beginning, this time going more slowly and following along with the videos. Now it’s 4:30 and I’m thinking about sneaking off to the snack closet for some dark chocolate Hershey nuggets.

More About Me…

If you’re reading this during normal waking hours I’m probably either working here at Sendouts, enjoying a game of FIFA with my bros, watching the latest episode of 30 Rock, or writing my history thesis. Despite the fact that I like listening to classic rock, I could just as easily teach you how to dougie.

I am a rising senior at Wash U, where I major in history and minor in Spanish. I grew up in a Evanston Illinois but like everyone from the land of Lincoln, I say that I am from Chicago. My favorite junk food is flaming hot cheetos because if you like hot food these cheetos make you sweat and eventually they turn your tongue bright red.

My dream vacation would be in Buenos Aires, where I  could improve my Spanish, consume spicy food all day every day, and dance at the discotecas until dawn. Some of my favorite experiences include attending the Lollapalooza music festival every summer, studying abroad in Spain for two months, and scuba diving in Missouri.

I look forward to getting to know everyone at Sendouts over the course of the summer. See you around.

Your Summer Intern,

Taylor